Resolving conflict through empathy and understanding

I help organisations to transform workplace conflict into constructive dialogue, drawing on an extensive background in trauma-informed psychotherapy.

Workplace mediation services

Tailored mediation pathways designed to restore working relationships, rebuild trust, and cultivate healthy team communication across Somerset and beyond, I am available to work  face to face or online.

Professional Workplace Mediation

Confidential one-to-one mediation focused on addressing interpersonal disputes and repairing working relationships between colleagues and/or management.

As a professional workplace mediator, I help companies address conflict between employees, and/or managers in a confidential, impartial and constructive way. I provide a respectful space where each employee can explain their perspective, listen to the other party and better understand the issues affecting their working relationship. Together, we identify practical steps to improve communication, rebuild trust and agree on a manageable way forward. By helping people resolve disagreements early and collaboratively, mediation can support healthier working relationships and a more positive workplace.

Professional Workplace Coaching for Manager's

Individual sessions supporting professionals to build resilience and develop practical communication strategies for difficult conversations.

As a professional workplace mediator and management coach, I help managers build the skills and confidence to lead their teams effectively. Through confidential, impartial support, I can help you address tensions early, navigate difficult conversations and understand different perspectives within your team. We can also work on clear communication, setting expectations, building trust and handling challenges fairly and constructively. The aim is to help you create a more collaborative, respectful and accountable working environment where people can contribute and perform at their best.

A trauma-informed perspective

Based in Axbridge, Somerset, I combine accredited mediation practice with deep clinical expertise as a trauma-informed psychotherapist. Conflict in the workplace often touches vulnerability and defensiveness; my approach creates a calm, secure space where all participants feel heard, validated, and empowered to reach sustainable resolutions.

A clear, supportive path forward

Mediation provides an alternative to stressful formal grievances. Through an impartial and structured process, parties move away from blame towards collaborative solutions and genuine understanding.

"Tanya’s trauma-informed approach made an immediate difference. She created a safe atmosphere where both colleagues could finally speak honestly and resolve months of tension."

Human Resources Director

"The mediation session prevented a formal grievance process and restored morale in our department. Tanya’s calm presence and insight were invaluable."

Operations Manager

"I felt completely supported and respected throughout the meetings. Tanya helped us establish clear boundaries and a positive working relationship going forward."

Senior Team Member

Ready to resolve workplace tensions?

Discover how a structured, empathically  grounded mediation process can restore harmony and productivity to your team. For when you are ready to get in touch to enquire about my services.

Contact me.

Mobile: 07368 855588

Email: info@tanya-cann-professional-workplace-mediator-tanyacannp.org.uk

Get in touch

Location and practice

Unit 8

Maw Agri, Lower Weare,  

Nr Axbridge, Somerset,

BS26 2JD
United Kingdom

In-person sessions across Somerset and the South West, alongside secure online mediation nationwide.

Contact me.

Mobile: 07368 855588

Email: info@tanya-cann-professional-workplace-mediator-tanyacannp.org.uk